Transportation Services

directDME offers transportation services that provide safe, reliable, door-to-door transportation for your claimants.  

We service a wide variety of transportation needs including:

  • Physician Office Visits
  • Physical Therapy
  • Diagnostic Testing
  • Individual Medical Evaluations (IMEs)
  • Functional Capacity Evaluations (FCEs)
  • Hospital Discharge
  • Surgery and Outpatient Procedures

Our range of transportation services include:

  • Ambulatory Car Service
  • Wheelchair Van with Lift
  • Basic Life Support
  • Advanced Life Support
  • Air Ambulance
  • Flight and Hotel Arrangements

Timely

  • Drivers will arrive within 15 minutes of the scheduled pickup
  • Service available for claimants with multiple appointments in one day
  • Rush service is available for those who call with less than 24 hours advanced notice

Safe

  • All drivers are verified to be properly insured
  • The correct vehicle will be used for pickup based on the requirements identified when the order is placed
  • A clean, smoke-free vehicle with a courteous driver will be provided

Reliable

  • Arrangements are coordinated and confirmed directly with the claimant
  • Orders are monitored from the time they are placed to completion
directDME's Transportation Service Promise

The driver will arrive within 15 minutes of the scheduled time. Failure to do so will result in no charge for the service. Any charge for a missed appointment as a result of failure to meet this promise will be paid by directDME.*

 

*Some restrictions apply. For transportation services, referrals must be requested no later than 48 hours prior to an appointment and must include a complete and accurate address and billing information. The Service Promise is not applicable if our failure to respond is a result of severe weather conditions, natural disaster or civil unrest.

 

Placing an order is easy.
Call our toll free number to reach a customer service representative
877-496-7461
Fax our "Quick Order" fax sheet to
888-219-6588
Email our "Quick Order" fax sheet to
orders@directdme.com


Copyright © 2006, American International Group, Inc.  All rights reserved.