directDME offers transportation
services that provide safe,
reliable, door-to-door
transportation for your claimants.
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We service a wide variety of
transportation needs including:
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- Physician Office Visits
- Physical Therapy
- Diagnostic Testing
- Individual Medical Evaluations (IMEs)
- Functional Capacity Evaluations
(FCEs)
- Hospital Discharge
- Surgery and Outpatient
Procedures
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Our range
of transportation services include:
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- Ambulatory Car Service
- Wheelchair Van with Lift
- Basic Life Support
- Advanced Life Support
- Air Ambulance
- Flight and Hotel Arrangements
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Timely
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- Drivers will arrive within 15 minutes of the scheduled pickup
- Service available for claimants with multiple appointments in one day
- Rush service is available for those who call with less than 24 hours advanced notice
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Safe
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- All drivers are verified to be properly insured
- The correct vehicle will be used for pickup based on the requirements identified when the order is placed
- A clean, smoke-free vehicle with a courteous driver will be provided
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Reliable
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- Arrangements are coordinated and confirmed directly with the claimant
- Orders are monitored from the time they are placed to completion
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directDME's Transportation Service
Promise
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The driver will arrive
within 15 minutes of the scheduled time.
Failure to do so will result in no
charge for the service. Any charge for a
missed appointment as a result of
failure to meet this promise will be
paid by directDME.*
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*Some restrictions
apply. For transportation services,
referrals must be requested no later
than 48 hours prior to an appointment
and must include a complete and accurate
address and billing information. The
Service Promise is not applicable if our
failure to respond is a result of severe
weather conditions, natural disaster or
civil unrest.
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Placing an order is easy.
Call our toll free number to reach a customer service representative
877-496-7461
Fax our "Quick Order" fax sheet to
888-219-6588
Email our "Quick Order" fax sheet to
orders@directdme.com
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