Products identified by a button may be rented on either a daily, episode or monthly basis. Please note: rentals must be submitted to the patient's health care or workers' compensation plan.

The initial rental period is selected when the "Rent" button is selected. If a rental period is not selected, the period will default to the minimum available. If you want to increase or decrease the length of a rental period, please contact our Customer Service Center.

Rental days include the date the product is delivered until the date the product is returned or purchased. Monthly rentals are charged in 30-day increments (e.g. rental for part of a month is charged for the entire month). Daily rentals are charged in one-week minimum time frames. For products having specific episodes of care, the rental periods are either 3 weeks or 6 weeks each.

DirectDME notifies you via email and/or telephone when the end of the rental period approaches. At that time, you may inform us if you wish to continue the rental, purchase the product or return the products. If you chose to change a monthly rental to a purchase, the following payment is applied:

• Rented less than two months: Purchase price less rental already paid
• Rented greater than two months: Purchase price less rental already paid, plus a surcharge equivalent to two months rental fee
• For products with Episodes of Care, a surcharge is applied at the time of purchase. Please contact customer service for more information on the surcharge applied to the product you have selected.