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Transportation Services


directDME offers transportation services that provide safe, reliable, door-to-door transportation for your claimants.

We provide a wide variety of transportation needs including:

  • Physician Office Visits
  • Physical Therapy
  • Diagnostic Testing
  • Individual Medical Evaluations (IMEs)
  • Functional Capacity Evaluations (FCEs)
  • Hospital Discharge
  • Surgery and Outpatient Procedures
  • Ambulatory Car Service
  • Wheelchair Van with Lift
  • Basic Life Support
  • Advanced Life Support
  • Air Ambulance
  • Flight and Hotel Arrangements

Timely

  • Drivers will arrive within 15 minutes of the scheduled pickup
  • Service available for claimants with multiple appointments in one day
  • Rush service is available for those who call with less than 24 hours advanced notice

Safe

  • All drivers are verified to be properly insured
  • The correct vehicle will be used for pickup based on the requirements identified when the order is placed
  • A clean, smoke-free vehicle with a courteous driver will be provided

Reliable

  • Arrangements are coordinated and confirmed directly with the claimant
  • Orders are monitored from the time they are placed to completion

Our range of transportation services include:

  • Ambulatory Car Service
  • Wheelchair Van with Lift
  • Basic Life Support
  • Advanced Life Support
  • Air Ambulance
  • Flight and Hotel Arrangements

The driver will arrive within 15 minutes of the scheduled time. Failure to do so will result in no charge for the service. Any charge for a missed appointment as a result of failure to meet this promise will be paid by directDME.*

*Some restrictions apply. For transportation services, referrals must be requested no later than 48 hours prior to an appointment and must include a complete and accurate address and billing information. The Service Promise is not applicable if our failure to respond is a result of severe weather conditions, natural disaster or civil unrest.